Ancestry.com to Transfer the MyCanvas Service to a New Home

This past June, Ancestry.com announced that the company was retiring the MyCanvas website and service in September 2014. Details may be found in my earlier article at http://wp.me/p5Z3-lk. Now the company has made arrangements to transfer the MyCanvas content to another company. The following was written by Eric Shoup, Senior Vice President of Product at Ancestry.com:

We’ve heard from many people who love MyCanvas and hate the idea of it going away. Well, we have some good news for you: It’s not going away after all! We were successful in finding a new home for the service at Alexander’s.

AncestryMyCanvasBook
Founded 35 years ago, Alexander’s is a Utah-based printing production company that has been the long-term printer of MyCanvas products including its genealogy books, calendars, and other printed products. This makes the transition of MyCanvas to Alexander’s a natural fit.

It’s our hope that this agreement will not change the experience for MyCanvas customers. In fact, Alexander’s plans to make some exciting improvements we think you’ll love. Additionally, MyCanvas will continue to be available from the Ancestry.com website as we believe in the importance of sharing family history discoveries and see MyCanvas as a way to deliver this ability to our customers.

The transition of MyCanvas will take about six months. But in the meantime, all MyCanvas projects will remain accessible on Ancestry.com until it moves over to Alexander’s next year. We will continue to communicate details as the transition moves forward.

We want to thank our loyal MyCanvas customers for all the projects you have built and printed with us over the years. We’re excited about this new owner of MyCanvas—and we think you will be too.

Have more questions? Please check out the FAQs at http://ancstry.me/1okQODG.

4 Comments

this is good news. will ancestry.com now step up and also do the right and honorable action with myfamily.com which was marketed as a “permanent” place for family information? The genalogy world is watching and we have long memories!

Like

Maybe they’ll reconsider the DNA decision now….fingers crossed.

Like

Great, I’ve already deleted all my projects.

Like

That’s exciting news. I just checked the FAQ and this company will be able to service Canadian customers.

Like

Leave a Reply

Name and email address are required. Your email address will not be published.

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

You may use these HTML tags and attributes:

<a href="" title="" rel=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <pre> <q cite=""> <strike> <strong> 

Follow

Get every new post delivered to your Inbox.

Join 7,377 other followers

%d bloggers like this: