Notice the reference to "Resources from business and finance, to health and medicine, from science and technology to genealogy" near the end of the following announcement. I am not an Ohio resident so I cannot check this out. I would love to hear from any Ohio residents who have tried this. I will publish your impressions of the genealogy services available in a future newsletter.
State Library Of Ohio Launches Virtual Reference Service That Answers Questions 24/7, With Real Time Answers From Professional Librarians
Service - initiated first in Cleveland - is now available to all persons living in the State of Ohio
COLUMBUS, Ohio, Sept. 8 -- The statewide introduction of KnowItNow 24x7 was inaugurated at a ceremony at the Northwest Library in Columbus, Ohio on September 7, 2004. The Northwest Library is a cooperative project of the Columbus Metropolitan Library and Worthington Libraries, and is managed by Worthington Libraries.
Utilizing a grant from the federal Institute of Museum and Library Services (IMLS) awarded by the State Library of Ohio, all persons living in the State of Ohio can now use the State's online 24/7 virtual reference
service. The online service, available at http://www.KnowItNow.org , is designed to provide all residents, whether they do or do not possess a library card, with access to information, regardless of the time of day.
According to Joanne Budler, State Librarian of Ohio, "To use the service, all that Ohio residents need to do is log on to http://www.KnowItNow.org , and enter
their zip code. From that point, the Web site offers a variety of reference options." Referencing the user-friendly layout of the site, Ms. Budler said, "Users can ask questions on a variety of topics, chat in real time with a librarian, find answers to their questions, and get homework help."
Resources from business and finance, to health and medicine, from science and technology to genealogy, are all accessible from the site, with librarians staffing the service for real time answers to questions asked by online users of the service. Tutors are available to assist students from 2:00 p.m. to 10:00 p.m. seven days a week. Access to the Web site is obtainable from a home computer, a personal laptop, a computer at work or in the library.
KnowItNow.org is one of only a few virtual reference services made available through a statewide public library system in the United States. The free service is supported by the federal Institute of Museum and Library Services funds, granted through the State Library of Ohio.