Ed Foster writes a column called "The Gripe Line WebLog" that is published on the prestigious InfoWorld web site. As you might surmise from the column's title, Foster finds lots to complain about. His latest column takes aim at the business practices of the largest commercial genealogy web site: MyFamily.com, the owner of Ancestry.com, Genealogy.com and FamilyTreeMaker.com.
What two things do Ancestry.com, Genealogy.com, Family Tree Maker software and a number of other genealogy-related website and products have in common? One is that they are all happily members of the same corporate family under "parent" company MyFamily.com Inc. The other is that they share a family trait of generating gripes from customers about sneaky credit card charges.
You can read Ed Foster's complete article at http://weblog.infoworld.com/foster/2005/05/06.html