Another genealogy book store is about to close. In fact, there aren't many walk-in book stores left. However, in this case there is some good news: the store will remain in business as an Internet and mail order operation. In fact, the owner expects to expand.
A few years ago Willow Bend Books acquired the assets of Heritage Books, Inc. Since then, the new company has continued to operate under both business names. The company operates a large and apparently growing mail order, telephone order and Internet business. It also has maintained a walk-in book store in Westminster, Maryland.
I recently talked with CEO Craig R. Scott. He confirmed that he is closing the walk-in “brick and mortar bookstore” to the public effective October 1. However, he emphasized that the closure will allow him and the employees to focus on the growing mail order and Internet business. He said that two different management studies recommended the change last year and it just took him a while for him to stop fighting the recommendations.
Heritage Books, Inc. (also known as Willow Bend Books) will remain as one of the largest sellers of genealogy books and related materials at http://www.HeritageBooks.com and at http://www.WillowBendBooks.com. The company also plans to sell through catalogs; by mail, by phone (800 876-6103) and at seminars.