This newsletter's daily e-mail updates are sent to you through a service called FeedBlitz. FeedBlitz is reporting problems with delivering those messages to AOL members. Here is a quote from the notice I received this morning from FeedBlitz:
We're tracking an intermittent deliverability issue with AOL addresses. Updates here as and when we have further news as we take steps to resolve the issue with them.
What's apparently happening is that a few bad apples have apparently caused the complaint rate to rise unacceptably. The feedback loop we're using with AOL corroborates with some of the metrics they make available to us, but on other items we have to simply take their word for it and take steps to resolve the issue as they see it. Still, it is what it is and the proverbial something must be done.
At this stage, what we need to do is lower the complaint ratio - which ought to be possible given the policies we use on opting in and confirmation. That in turn will bring back delivery to the levels we expect.
If you are an AOL member and are not receiving the daily updates regularly, you can read more about the problem on Feedblitz's blog at http://feedblitz.blogspot.com/2006/07/on-aol-newsletter-deliverability.html.