« DNA Test to Identify Bartholomew Gosnold of Jamestown is Inconclusive | Main | Archiving Digital Data is an Unsolved Problem »

November 21, 2006

Comments

Feed You can follow this conversation by subscribing to the comment feed for this post.

Linda Waha

I tried to sign in as directed this morning (3 times), but was denied access. Why?

Linda Waha

Sorry, I misread the dates.

D.S. Ford

After entering the username: member and password: ngspromo about 50 times, I still could not access any of the NGS "member only" areas. Also, tried both the links provided. Guess you have to jump thru some kind of loops to take advantage of this "offer?"/

Dick Eastman

Please note the second sentence in that announcement: "...from November 23 through November 26, 2006..." The special offer hasn't started yet.

- Dick Eastman


Regine Brindle

It's after midnight and it's not working yet. Maybe it starts in the morning.

Concetta Phillipps

Yup, I just tried too. No dice for me, either. I'll try again when I get up at 10.

Trudi Short

Still not working at 7:14 a.m. eastern time.

Bruce Robinson

I tried early this morning as well as just now (it's 6:15 MST). It shows me as logged in as Terri, but Terri must not be in good standing with the NGS as I was denied everywhere as well.

Tanya

Maybe they forgot about the "free access"?

Barbara Whiteside

Trying from the UK. Got on to first page then was refused entry everywhere else as a NON MEMBER. Even created an account. Still no luck. Seems once again "If it seems to good to be true it usually is!!!!!!"

Doug

0930 on Thanksgiving Day and still can not access the NGS database.
DICK!! Are you up and reading this yet? Have you been able to get in?

Ron Fedele

Well it's after 11 EST and no access. Oh well...

Miriam Robbins Midkiff

It's 8:38 PST and I am having the same problems as those mentioned above. I'm also logged in as "Terri" and also having problems accessing anything.

Somebody goofed somewhere, and since it's a holiday, no one's at the office to correct the mistake.

Jfudy Boyd

I agree. No access here and it is 11:12 Central Standard Time. I am thinking it is a way to get us interested without delivering any service. Why should we even want to join and risk not being able to access the information? When I got logged in and not being able to access the "For Members Only" it also showed me as "Terri".

Sharon Meeker

12:30 Eastern Time and I can't get access either. I am also logged in as "Terri." If NGS is trying to encourage people to sign up for a $55 membership, I am underwhelmed. I doubted that the online databases had much of interest to me anyway, but wanted to check it out -- just in case there was more there than the descriptions suggested. Too bad. I don't think NGS really needs any negative publicity.

Anthony Rockefeller

I was able to log in as "Terri" and was able to get to ONE record for review. After that, the NGS system shut me out and does not even recognize the login. I sent an email to their contact person and let them know that such poor performance does NOT encourage me to join NGS.

L. Best

It's 2:40pm, Eastern time, on the 23rd. I can't get on the advertised promotion. I only get a big red "error" box that says: Sorry, but your user name and password were not correct. I'm using the name "member" and "ngspromo" as instructed. Earlier today, it said that I too, was "Terri", but I couldn't get any further. Now, it won't even log on as "Terri".

Mary Ann Gohr

I got logged in as "Margaret", but she doesn't have any more pull than Terri does, because I couldn't get anywhere, either. It's very frustrating!

Pat

It is 10:40 am CST and still no access. Maybe they are cooking the NGS Turkey first!

Miriam Robbins Midkiff

I sent a message to NGS and was pleasantly surprised to get a message from someone in their office who encouraged me to try again. It is now working! (12:47 PM, PST)

Faye D'Amore

Is everyone typing the username: member and password: ngspromo? I am unable to access the site and I am very frustrated.

Kriss

I got into the promo section, but when I try to access any pages that aren't public, I'm prompted to enter a member ID and password. I had been toying with the idea of joining, and hoped that this weekend would help me decide. Frustrated, too.

Ben Franklin

After surfing all over their site, I was able to get only a few pages from Bibles to actually work. Everywhere else is still denied. I'm sure this promo was to gain business, but if their site is this poorly administered, I, for one, think that their promotion has backfired. It's unfortunate, but I'm much less interested in subscribing than I was before their offer.

Scott McKay

Hi, it took me for ever to get into the membership only area. When I got in there it was very slow, Or could not access information, because to many people were trying to access information. There server could just not handle the load. Which is unfortunate because of all the new possible members the society could get. Leaves Egg on Face.
This always seems to happen, when a genealogy data bank offers. free resources for a limited time.
Scott

Pat

I tried again today--yesterday was only able to access one Bible record and cannot get access to anything else today.

I am quite disappointed, as I wonder if this access problem happens if you are a member also.

I am very discouraged that, in the MAC portion of NGS ancestries, there are only 2 instances of the surname I am searching--the lowest of any website I have ever used! I could not access those ancestries because the site was so slow and showed a server error.

I don't know if I will try again, and based on this experience, I will NOT join NGS!

Mary

I got in but cant get to any pages nothing will transmit. I joined before and it was a waste of money I thought. I used the lending library books sent to your home which I thought was the only thing worth the money then they did away with it.

Mary

I got in but cant get to any pages nothing will transmit. I joined before and it was a waste of money I thought. I used the lending library books sent to your home which I thought was the only thing worth the money then they did away with it.

Brenda

Friday night; 11:50 pm CST (USA). Error message: cannot find server. Maybe you can extend the 'free offer' since no one can access?

Kathy Meyer

ditto. Sat, 25th, about 6pm MST, slow, slow, slow, error messages, no use whatsoever. I got logged on OK but it doesn't do any good. $55 a year?! I get tons more from Godfrey Library for only $35.... I hope they fix the site and give us another free chance to try it.

Linda

This is the third time in two days I have tried to access NGS. It is incredibly slow, and I only get Server errors when I enter a name. No sale here!

Verify your Comment

Previewing your Comment

This is only a preview. Your comment has not yet been posted.

Working...
Your comment could not be posted. Error type:
Your comment has been saved. Comments are moderated and will not appear until approved by the author. Post another comment

The letters and numbers you entered did not match the image. Please try again.

As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.

Having trouble reading this image? View an alternate.

Working...

Post a comment

Comments are moderated, and will not appear until the author has approved them.

Receive FREE daily newsletter updates by email

  • Enter your email address


    Click here to see a typical e-mail message you will receive.

    I promise that:

    1. I will never sell, rent, or give away your address to any outside party, ever;
    2. I will never send you any unrequested e-mail, besides newsletter updates; and
    3. All unsubscribe requests are honored immediately, period.

My Photo

Search This Site for Past Articles

Meet Dick Eastman in Person

November 2009

Sun Mon Tue Wed Thu Fri Sat
1 2 3 4 5 6 7
8 9 10 11 12 13 14
15 16 17 18 19 20 21
22 23 24 25 26 27 28
29 30          

Amazon Kindle

Offers

Blog powered by TypePad

Amazon Picks

Receive daily newsletter updates by email

  • Enter your Email


    Preview

    (Don't worry, I hate spam as much as you do and you will be able to UNSUBSCRIBE within seconds at any time!)