You may have noticed something new on the www.eogn.com web site: near the bottom right of the screen there is a new pop-up that says either "Online - Click here to chat" or "Offline - Leave a message." It is a new live chat feature written by Zopim.
If I am in the office and online, you can click on that to initiate a live online chat with me. That can be useful if you have a question or need assistance with some feature of this newsletter's web site.
I used the Zopim chat capability a few days ago on another web site when I was researching an article I was writing. I was impressed by the software, especially with how easy it was to use and how well it worked. I decided to try it out here so that I could better support newsletter readers.
Have a question? Click on "Click here to chat."
Obviously, I am not here all the time. If it says, "Offline - Leave a message" you can do just that: leave a message and I will answer it later. You will have to include your email address so that I can properly send the reply.