The problem apparently affected only a small percentage of Amazon's customers. For instance, this newsletter's web site is partially on Amazon's cloud service and apparently had no problem. Amazon has not yet announced what percentage of its customers experienced the problem nor has it yet provided an explanation of the cause.
As good as cloud computing is, the cloud services are still not perfect. Outages have occurred before and undoubtedly will occur again. In fact, I would suggest the fact that a single outage generates news is a good sign.
Traditional web hosting services have been experiencing occasional outages ever since the beginning of the World Wide Web, usually without generating news stories. Now cloud computing has become so reliable that any outage, even a brief outage of 30 minutes, generates news around the world. The fact that these outages become newsworthy stories demonstrates just how rare such outages are. The only reason the news services report cloud computing outages is simply because cloud computing has proven to be much more reliable than traditional web hosting where such outages are so common they typically generate no news at all.
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