The following is a Plus Edition article, written by and copyright by Dick Eastman.I doubt if many Internet users will care whether or not some company's file server gets overloaded or not. Typically, that is a concern only of those responsible for purchasing and maintaining the servers. However, if you, the average Internet user, understand the reason for using a special method of downloading files, you will then know why you may be asked to use "special software" to retrieve the file(s).
Downloading files using any of the traditional file transfer protocols can be costly for companies and frustrating for users. Downloading files using traditional methods places a big load on the file server that hosts the file(s). Whenever a company releases new software on its file servers, thousands of people may try to download the files simultaneously. If the files are large, such as an entire CD or DVD disk, the load is overpowering.