The following is a Plus Edition article written by and copyright by Dick Eastman.
On January 17, 2014, I published a Plus Edition article at http://eogn.com/wp/?p=28823 entitled, A Better and Smarter Internet Phone. I have now used my new Internet phone for nearly three weeks, making and receiving calls all over North America and one call to England. I would like to describe my experiences with the service.
In short, I am still quite pleased with the Internet telephone service. With one exception, all the calls I have made have been reliable and the audio quality has always been as good as, or perhaps a bit better than, old-fashioned telephones obtained from a local telephone company.
The one exception occurred when the person I was talking with reported she heard a single "ticking sound" about once every 30 seconds that would interrupt the audio for a fraction of a second. I heard everything perfectly but the person I was talking with reported she would occasionally miss a syllable. We disconnected and then I called back again. The audio was perfect on the second call. Of course, I have had similar issues occasionally with old-fashioned phones in the past. In fact, the problem might have been on her end, not mine. I don't know of any way to tell which system was at fault. Since that was the only occurrence of any audio problems during several dozen phone calls made in the past few weeks, I am not yet blaming the new service.
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