Due to the volume of email received (several hundred email messages most days, not counting spam which is usually filtered out), Dick cannot offer a personal response to each message. He is also unable to offer advice about specific research problems or hardware or software. There simply aren't enough hours in the day for all that!
There are several methods of contacting Dick Eastman/Subscriber Support.
Email:
The easiest method is to use email:
Telephone:
Toll free! Click on the above icon and then enter your name and your U.S. telephone number. The EOGN.com phone system will first call you. Once you answer, the same phone system will then call Dick Eastman and connect the two telephones together. This is a toll-free call for you.
Note: If Dick Eastman is not available, you will be connected to his voice mail.
You can also reach Dick Eastman by direct dialing any of these telephone numbers (normal toll charges will apply):
USA number: +1-508-709-5110
London, England number: +44 208 133 8002
Skype: dickeastman
You can call TOLL-FREE from anywhere in the world if you have the free Skype voice software installed on your computer. It is as easy as making a phone call although a Skype-to-Skype call is always free of charge, even if calling overseas! Simply click on the link above.
Skype software is available free of charge for Windows, Macintosh, Linux, Apple iPhone, Android, and other operating systems. The software is free and the calls are free. Details may be found at http://www.skype.com.
If you have Skype software installed, click to call dickeastman on Skype.
A note to Skype users:
I don't use my computer for Skype as I have a dedicated telephone made just for Skype. It does not connect to my computer. Instead, it connects via wi-fi to my broadband Internet connection. I can also access Skype from my cell phone. Like regular telephones, my Skype phone is connected online 24 hours a day, 365 days a year, if my Internet connection is working. This is true even if my computer is turned off or if I am sleeping or if I am not at home.
Some Skype users will log on and see my status as "available" and yet I don't answer the call. That may be because the telephone in my home is powered on and available but I might be sleeping or not at home.
FAX: +1-209-254-4574 This old technology still works. Barely. This FAX number is a FAX-to-email service. If you send a FAX to that number, it appears in my email in-box.
Google+, FaceBook, Twitter, LinkedIn, and other social networks: There are too many! I don't have time to check them all. I typically check in once every three or four months and won't see your message until then. If you want to contact me, use the email contact (above) or Skype or phone (also above).
Thank you.
- Dick Eastman
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