CrashPlan is Shutting Down its Cloud Backup Service For Consumers

I have written many times about the need to make frequent backup copies of your important data files. One of the services I have always recommended was CrashPlan. However, I won’t be recommending it any more.

CrashPlan is planning to shut down its consumer-facing “CrashPlan for Home” product. Instead, it is going to focus only on commercial customers. The plan is already in effect as the company has already stopped accepting new consumer users and won’t allow existing non-business customers to renew their backup plan. All current subscriptions will be honored until the end date of October 22nd, 2018. Details are available in the CrashPlan Blog at

Luckily, there are a number of other companies in the same business and most of them have excellent reputations.

If you are a CrashPlan customer, I will suggest you look at: Backblaze, Arq in conjunction with Amazon S3 or Amazon Glacier, Cloudberry in conjunction with Amazon S3 or Amazon Glacier, iDrive, Acronis True Image, Carbonite, or perhaps a few other true backup services.

Whatever service you choose, make sure it is a true backup service, not a simpler service that only makes copies of your current files. In fact, there is a huge difference. What’s the difference? Read my earlier article, Do You Have Backups or are You Simply Synching?, at


THIS article once again raises the issue of WHY would any one want to put their genealogy data in a CLOUD….. if you have a computer, desk or laptop then U should have the in-house ability to BURN your data to either a “stick” or a “disc” and save it at home…… no need to go to any one who has a CLOUD….. oh I know, folks say IT can get damaged, stolen, house burns down, etc…… well you just keep TWO copies, one a home and one off-site. All these CLOUD folks only want your MONEY and there is no assurance that they will be around, just like this one, today or tomorrow. So save yourself some heart ache and BE your own CLOUD!!!!!!


    —> well you just keep TWO copies, one a home and one off-site.


    I always recommend a MINIMUM of two backup copies of every important file and three or four or more copies is even better. One copy should be kept near your computer and the other copies should be stored “off-site” at other locations some distance from your home computer. That provides protection against in-home disasters, such as fire, flood, burst water pipes, or anything else that can destroy computers.

    In my mind, it makes no difference if the backups are in the cloud, at a relative’s house, or in your desk drawer at the office. The important things are that the method you use works for you and that it makes sure you always have backup copies.

    I like cloud-based backup services because they accomplish the above plus they make it easy to copy files automatically from one computer to another. For instance, I just checked into a hotel a few minutes ago in northern New Hampshire on a bit of a vacation. I turned on the laptop and connected to the Internet via the hotel’s wi-fi service. Within a few seconds, all my new files made or updated in the past few days were automatically copied to my laptop computer. If I have more computers, the cloud-based file service copies the files to them also. If I make changes to the files on the laptop, they will soon be copied to other desktop and other computers.

    I always have the latest versions of my files with me on my desktop, laptop, iPad, cell phone, and any other computer I wish to add.

    If a cloud-based backup service goes offline, such as Crashplan, nothing is lost simply because I have copies of all the same files on multiple computers’ hard drives plus in backups stored near my computer at hiome. Having lots of backups stored in several different locations means that a hardware malfunction will be a mild annoyance, not a major disaster.


It’s only another $10 mo. to switch from CrashPlan Home to CrashPlan for Small Business, or am I missing something here? And I have always had excellent support from them whenever needed over the past many years. I really don’t know how one can rely solely on burning backup disks to retrieve recently corrupted or deleted data, unless one is burning them continuously one after another, which would leave no time left to do any work on the computer. And sometimes lost or damaged work is not discovered until weeks or more after the loss, after one’s backup disk(s) have been burned. By comparison, when needed I have had excellent success retrieving lost, erroneously deleted or corrupted data from CrashPlan which occurred since my last weekly Super Duper backup. I guess I have not forgotten the lessen I learned the hard way years ago, when an entire week’s hard, hard work was lost and unrecoverable due to insufficient backup.


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